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Violation Tracker UK Individual Case
Company: The Guinness Partnership Limited
Current Parent Company:
Guinness Partnership
Parent at the Time of the Penalty Announcement: Guinness Partnership
Penalty: £850
Year: 2023
Date: 14 November, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in respect of the landlord's handling of the resident's report about her roof. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was service failure in respect of the landlord's complaint handling.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association and developer
Source of Data:
(click here)
