Basic Search  |  Summaries  |  Advanced SearchPenalty: £300
Year: 2023
Date: 2 October, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration by the landlord in respect of its response to the resident's request for it to renew her windows and external doors. In accordance with paragraph 52 of the Scheme, there was service failure by the landlord in respect of its response to the resident's concerns regarding the cyclical decoration of the exterior of the property.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association and developer
Source of Data: (click here)