Basic Search  |  Summaries  |  Advanced SearchPenalty: £650
Year: 2022
Date: 10 December, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was service failure in respect of the landlord's handling of the repair to the resident's patio door and the associated offer of compensation. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was service failure by the landlord in respect of its handling of the associated complaint.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association and developer
Source of Data: (click here)