Basic Search  |  Summaries  |  Advanced SearchPenalty: £400
Year: 2022
Date: 29 November, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration in the landlord's response to the resident's concerns about fly tipping in the communal area. In accordance with paragraph 52 of the Housing Ombudsman scheme there was maladministration in the landlord's response to the resident's concerns about installation of a timer for the communal lighting. In accordance with paragraph 52 of the Housing Ombudsman scheme there was service failure in the landlord's response to the resident's concerns about complaints handling.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association and developer
Source of Data: (click here)