Basic Search  |  Summaries  |  Advanced SearchPenalty: £375
Year: 2023
Date: 10 February, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was service failure by the landlord in its response to the resident's reports of damp and mould within her property and subsequent offer of compensation. Under paragraph 52 of the Housing Ombudsman Scheme, there was service failure by the landlord in its handling of the resident's complaint.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association and developer
Source of Data: (click here)