Basic Search  |  Summaries  |  Advanced SearchPenalty: £3,203
Year: 2023
Date: 18 April, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found, in accordance with paragraph 52 of the Housing Ombudsman Scheme, there was: Maladministration in the landlord's handling of leaks to the resident's bath and shower; Service failure in the landlord's handling of external drainage issues; Maladministration in the landlord's complaint handling.
Agency: Housing Ombudsman Service
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: non-profit
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: housing association and developer
Source of Data: (click here)