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Violation Tracker UK Individual Case

Company: The ExtraCare Charitable Trust
Penalty: £250
Year: 2021
Date: 7 December, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: The care provider failed to take action which could have prevented Mrs M from sustaining an injury to her leg, and then following the incident, it failed to take a witness statement from Mrs M. It also failed to contact Mrs M's GP after it said it would and failed to properly follow its procedures in relation to personal protective equipment, moving and handling and complaints. The care provider has agreed to apologise and make a payment to Mrs D and take action to prevent similar failings in future.
Agency: Local Government and Social Care Ombudsman
Source of Data(click here)