Basic Search  |  Summaries  |  Advanced SearchPenalty: £120,000,000
Year: 2018
Date: 8 August, 2018
Offence Group: consumer-protection-related offences
Offence Type: water services violation
Violation Description: Ofwat confirmed that Thames Water will pay £65M back to its customers as part of a total package of payments and penalties worth £120M. This followed an Ofwat investigation into Thames' failure to meet commitments it made to its customers to tackle leakage. As part of that investigation, Ofwat found that Thames Water's Board did not pay enough attention to reducing leakage, and underestimated its legal responsibility for oversight of its leakage operations and the responsibilities of its Board.
Action Type: agency action
Agency: Water Services Regulation Authority
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: privately held
Major Industry of Parent: utilities and power generation
Specific Industry of Parent: water and sewer services
Source of Data: (click here)