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Violation Tracker UK Individual Case

Company: Thames Valley Housing Association Limited
Penalty: £210
Year: 2022
Date: 20 October, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was service failure in the landlord's response to the resident's request for another refuse bin in the communal bin store In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was service failure in the landlord's response to the resident's the repairs required to the wooden balcony rails In accordance with paragraph 52 of the Housing Ombudsman Scheme there was service failure in the landlord's response to the related complaint.
Agency: Housing Ombudsman Service
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