Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,500
Year: 2023
Date: 17 October, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in relation to landlord's handling of, and communication about, reports of outstanding repairs at the property. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in relation to landlord's handling of the resident's complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)