Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,250
Year: 2023
Date: 27 July, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration by the landlord in respect of its handling of adaptation works to the rear of the property. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was service failure by the landlord in respect of its complaints handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)