Basic Search  |  Summaries  |  Advanced SearchPenalty: £250
Year: 2021
Date: 6 October, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr J complains the Care Provider failed to respond to his concerns raised about the medical condition of his late mother, Mrs G. He says management failings meant Mrs G did not receive the appropriate care she should have. We find fault by the care provider for not responding to Mr J's concerns, which caused him uncertainty and distress, but not in the manner it handled Mrs G's care. The Care Provider has already provided an apology, and has offered a further remedy.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)