Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,400
Year: 2023
Date: 29 November, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration by the landlord in its handling of the resident's ASB reports. In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration by the landlord in its handling of the ASB reports made about the resident. In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration by the landlord in its handling of the resident's complaint. In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration by the landlord in its record keeping.
Agency: Housing Ombudsman Service
Source of Data: (click here)
Source Notes: Not inclusive of £500 already paid in compensation by the landlord