Basic Search  |  Summaries  |  Advanced SearchPenalty: £550
Year: 2023
Date: 20 July, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in respect of the landlord's response to the resident's concerns about the actions of a third party. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in respect of the landlord's complaint handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)