Basic Search  |  Summaries  |  Advanced SearchPenalty: £800
Year: 2023
Date: 12 May, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in respect of the landlord's response to reports of noise transference from a neighbouring property. In accordance with Paragraph 52 of the Housing Ombudsman Scheme there was maladministration in respect of the landlord's response to complaint handling and the level of compensation offered.
Agency: Housing Ombudsman Service
Source of Data: (click here)
Source Notes: This replaces previous offer by landlord