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Violation Tracker UK Individual Case

Company: Sovereign Living Limited
Penalty: £250
Year: 2022
Date: 20 October, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there has been service failure in the landlord's handling of the resident's request for the damage caused to the ceilings in the property to be rectified. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was service failure in its handling of the related complaint.
Agency: Housing Ombudsman Service
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