Basic Search  |  Summaries  |  Advanced SearchPenalty: £2,394
Year: 2023
Date: 21 July, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration by the landlord in its handling of the subsidence and related repairs at the resident's home. In accordance with paragraph 52 of the Scheme, there was maladministration with respect to the landlord's communication and record keeping.
Agency: Housing Ombudsman Service
Source of Data: (click here)
Source Notes: Inclusive of £1894 already offered