Basic Search  |  Summaries  |  Advanced SearchPenalty: £5,000
Year: 2023
Date: 5 April, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found, in accordance with section 52 of the Housing Ombudsman Scheme, there was severe maladministration by the landlord with respect to its handling of repairs to a leak in the roof of the property and in accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration by the landlord in its handling of the resident's complaint about this matter.
Agency: Housing Ombudsman Service
Source of Data: (click here)