Basic Search  |  Summaries  |  Advanced SearchPenalty: £2,800
Year: 2023
Date: 22 August, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There has been severe maladministration in respect of the landlord's handling of reports of pest infestation. This is because it repeatedly failed to acknowledge the seriousness of the reports and take appropriate remedial action to prevent further infestation
Agency: Housing Ombudsman Service
Source of Data: (click here)