Basic Search  |  Summaries  |  Advanced SearchPenalty: £600
Year: 2023
Date: 10 July, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was service failure by the landlord in respect of how it handled repairs to the building's centralised heating system. The replacement of the kitchen flooring in the resident's property. Its handling of the associated formal complaint into these matters
Agency: Housing Ombudsman Service
Source of Data: (click here)
Source Notes: Inclusive of the £50 already offered