Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2023
Date: 16 October, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in the landlord's handling of the resident's concerns about communal repairs and communal cleaning. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in the landlord's complaint handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)