Basic Search  |  Summaries  |  Advanced SearchPenalty: £3,947
Year: 2023
Date: 4 August, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was severe maladministration by the landlord in its response to the resident's reports of damp and mould; service failure by the landlord in its response to the resident's request for his electrics to be reviewed; severe maladministration by the landlord in its complaint handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)