Basic Search  |  Summaries  |  Advanced SearchPenalty: £300
Year: 2023
Date: 30 June, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was service failure in the landlord's handling of reports of anti-social behaviour. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in the landlord's complaint handling approaches.
Agency: Housing Ombudsman Service
Source of Data: (click here)