Basic Search  |  Summaries  |  Advanced SearchPenalty: £200
Year: 2023
Date: 28 July, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was service failure by the landlord in respect of its handling of the resident's concerns about CCTV in a communal area. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was service failure by the landlord in respect of its handling of the resident's associated complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)