Basic Search  |  Summaries  |  Advanced SearchPenalty: £2,850
Year: 2023
Date: 14 August, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration by the landlord when handling the reports of damp and mould within the property. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord when handling the resident's request for a priority move. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was severe maladministration by the landlord when handling the resident's related complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)
Source Notes: Inclusive of £1850 already offered