Basic Search  |  Summaries  |  Advanced SearchPenalty: £150
Year: 2023
Date: 25 April, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was service failure by the landlord in respect of delays to the sale of a shared ownership property. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was service failure by the landlord in respect of its record keeping. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was service failure by the landlord in respect of its complaint handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)