Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,380
Year: 2023
Date: 31 July, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was evidence of maladministration in the landlord's handling of the resident's report of damp and mould in the property and repair to window. In accordance with paragraph 52 of the Housing Ombudsman Scheme there was evidence of maladministration in the landlord's handling of the complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)
Source Notes: Inclusive of £330 already offered