Basic Search  |  Summaries  |  Advanced SearchPenalty: £300
Year: 2022
Date: 20 September, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found severe maladministration by the landlord in its response to a resident's reports about damp and mould. We also made a finding of severe maladministration for the landlord's communication and complaints handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)