Basic Search  |  Summaries  |  Advanced SearchPenalty: £500
Year: 2023
Date: 3 April, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration by the landlord in the way it handled the resident's improvement request. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord in the way it handled the associated complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)