Basic Search  |  Summaries  |  Advanced SearchPenalty: £450
Year: 2022
Date: 17 November, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was service failure by the landlord in way the landlord handled the resident's reports that her dishwasher and computer had been damaged as a result of electrical testing completed at the property. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord in way the landlord handled the associated complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)