Basic Search  |  Summaries  |  Advanced SearchPenalty: £700
Year: 2023
Date: 19 October, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration by the landlord when handling the resident's queries about service charges and estate management. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord when handling the resident's related complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)