Basic Search  |  Summaries  |  Advanced SearchPenalty: £3,723
Year: 2023
Date: 12 October, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was severe maladministration by the landlord in respect of the landlord's handling of the repairs. In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration by the landlord in respect of the landlord's handling of the complaint. In accordance with paragraph 52 of the Housing Ombudsman Scheme there was maladministration by the landlord in respect of the landlord's knowledge and information management.
Agency: Housing Ombudsman Service
Source of Data: (click here)