Basic Search  |  Summaries  |  Advanced SearchPenalty: £200
Year: 2021
Date: 10 September, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs B complained about nursing, personal care, and discharge planning provided to her mother, Mrs E. We found fault by the Trust, in personal care, record-keeping and moving and handling. We also found fault by the Council by not involving Mrs B in the discharge planning meeting. The Council and Trust have agreed to apologise to Mrs B and take steps to improve their services. They have also agreed to pay a financial remedy in view of the distress caused to Mrs B.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)