Basic Search  |  Summaries  |  Advanced SearchPenalty: £8,000
Year: 2022
Date: 1 October, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The complainant paid an £8000 sourcing fee and signed a three-year lease to use an apartment as serviced accommodation. The fee was then transferred to a managing agent who, it transpired, had no permission from the property owner to use the apartments as serviced accommodation. The agent claimed that this responsibility was the managing agent's and not theirs. The PRS found that there was a misleading omission by the agent, who had not acted with professional care and diligence. The decision awarded the sourcing fee in full.
Agency: Property Redress Scheme
Source of Data: (click here)