Basic Search  |  Summaries  |  Advanced SearchPenalty: £225
Year: 2023
Date: 26 June, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in the landlord's response to the resident's reports of ASB. In accordance with paragraph 52 of the Scheme, there was a service failure in the landlord's response to the complaint about the visit to the property on 20 August 2021.
Agency: Housing Ombudsman Service
Source of Data: (click here)