Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,200
Year: 2023
Date: 16 May, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in respect of the landlord's complaint handling. Service failure in respect of the landlord's handling of the resident's vulnerabilities and discrimination concerns. Service failure in respect of the landlord's response to various repair issues.
Agency: Housing Ombudsman Service
Source of Data: (click here)