Basic Search  |  Summaries  |  Advanced SearchPenalty: £400
Year: 2023
Date: 23 January, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration by the landlord in respect of its handling of the resident's reports of defects in his property including the length of time taken to rectify. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was service failure by the landlord in respect of the associated complaint handling.
Agency: Housing Ombudsman Service
Source of Data: (click here)