Basic Search  |  Summaries  |  Advanced SearchPenalty: £750
Year: 2022
Date: 25 November, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was service failure by the landlord in the way it handled the resident's reports of several repair issues, including damage to the guttering, flooring, several doors and a stop tap leak. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord in the way it handled the complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)