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Violation Tracker UK Individual Case

Company: Sanctuary Care Limited
Penalty: £0
Year: 2019
Date: 22 August, 2019
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: The Ombudsman cannot investigate Mr A's complaint about his late father's, Mr B's, care provider's failure to forward a Continuing Health Care (CHC) assessment in 2016. This is because he cannot investigate NHS matters. Mr A can ask the NHS to consider a retrospective application for CHC funding if he believes Mr B met the criteria for funding. Mr A can ask the Parliamentary Health Service Ombudsman (PHSO) to consider a complaint about charging Mr B for care whilst receiving NHS funding.
Agency: Local Government and Social Care Ombudsman
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