Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2021
Date: 13 October, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: The Care Provider was at fault when it took photographs in Mr and Mrs B's home without their consent. This action has caused upset to Mr and Mrs B. The Care Provider has apologised and took action to prevent recurrence by speaking with its staff and issuing policy guidance about privacy issues. As well as the action it has taken, the Care Provider will take off £150 from the outstanding invoice, to recognise the upset, time and trouble its actions have caused Mr and Mrs B.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)