Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,741
Year: 2022
Date: 12 May, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mr B complained the Care Provider unfairly ended Ms C and Mr D's contract without providing satisfactory reasoning. Mr B says this caused Ms C and Mr D distress in having to move. He also says this caused him distress in having to make the arrangements without satisfactory notice. We do not find the Care Provider caused an injustice by cancelling the contract, but did cause an injustice for not following its policy. The Care Provider has agreed to pay Mr B a sum of money, has reviewed its procedures and will share the final decision with staff.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)