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Violation Tracker UK Individual Case

Company: Royal Mail
Current Parent Company: International Distributions Services PLC
Parent at the Time of the Penalty Announcement: International Distributions Services PLC
Recap of Ownership Changes: In 2022 the holding company Royal Mail plc was renamed International Distributions Services plc.
Penalty: £5,600,000
Year: 2023
Date: 13 November, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: Ofcom fined Royal Mail £5.6 million for failing to meet its First and Second Class delivery targets in the 2022/23 financial year. The penalty included a 30% reduction after Royal Mail's admissions of liability and its agreement to settle the case.
Settlement Type: Settlement with Ofcom
Agency: Office of Communications
HQ Country of Parent: United Kingdom
Ownership Structure of Parent: publicly traded
Major Industry of Parent: miscellaneous services
Specific Industry of Parent: postal and package delivery services
Source of Data: (click here)