Basic Search  |  Summaries  |  Advanced SearchPenalty: £500
Year: 2023
Date: 27 April, 2023
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Ms X and Mrs Y complained Brantwood Hall Care Home failed to notify Mrs Z's family that she was unwell or of her death in November 2020. As a consequence Mrs Z's family were unable to visit her at the end of her life or arrange and attend a funeral for her. The failure to correctly record Ms X as a family member on Mrs Z's care plan and to inform her of Mrs Z's death is fault. This fault has caused Ms X an injustice.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)