Basic Search  |  Summaries  |  Advanced SearchPenalty: £150
Year: 2021
Date: 28 May, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: the complainant complained the Care Provider caused her late mother an injustice by failing to provide suitable care for her including reporting an injury and other lapses in care. The Care Provider said it investigated complaints and as a result undertook staff training and improvements. The Care Provider says it designed the service based on information presented by the complainant. On the information we have gathered we find the Care Provider caused an injustice for which it apologises and will pay £150.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)