Basic Search  |  Summaries  |  Advanced SearchPenalty: £0
Year: 2022
Date: 16 August, 2022
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs X complained about the care her husband, Mr X, received at Carlton Court Care Home. Rockley Dene Homes, which owns Carlton Court, has already stated it was at fault in some areas, including his social interactions, communications with Mrs X and one incident relating to Mr X's physical wellbeing. The care provider has already apologised to Mrs X and said it has made appropriate service improvements to prevent a reoccurrence. As a remedy, it should provide evidence of this.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)