Basic Search  |  Summaries  |  Advanced SearchPenalty: £4,000
Year: 2023
Date: 21 February, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was severe maladministration by the landlord in respect of the complaints regarding its response to the complainant's concerns about how it terminated her tenancy. In accordance with paragraphs 52(f) of the Housing Ombudsman Scheme there was severe maladministration by the landlord in respect of its communication and overall treatment of the complainant throughout the period of the complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)