Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,500
Year: 2023
Date: 21 June, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in relation to the landlord's handling of reports of damp, mould and woodworm at the property. In accordance with paragraph 52 of the Scheme, there was maladministration in relation to the landlord's handling of the complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)
Source Notes: Inclusive of £400 already offered