Basic Search  |  Summaries  |  Advanced SearchPenalty: £1,250
Year: 2022
Date: 10 October, 2022
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: The Housing Ombudsman found there was maladministration by the landlord in respect of its handling of the resident's reports of recurrent leaks affecting her property. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration by the landlord in the way it handled the formal complaint.
Agency: Housing Ombudsman Service
Source of Data: (click here)