Basic Search  |  Summaries  |  Advanced SearchPenalty: £550
Year: 2023
Date: 5 September, 2023
Offence Group: consumer-protection-related offences
Offence Type: consumer protection violation
Violation Description: There was maladministration in the landlord's response to the resident's reports of repairs at the property in 2020/2021. In accordance with paragraph 52 of the Housing Ombudsman Scheme, there was maladministration in relation to the landlord's handling of reports of a mouse infestation.
Agency: Housing Ombudsman Service
Source of Data: (click here)