Basic Search  |  Summaries  |  Advanced SearchPenalty: £5,000
Year: 2021
Date: 26 March, 2021
Offence Group: healthcare-related offences
Offence Type: care quality violation
Violation Description: Mrs D complained about the standard of residential care provided to her late mother, Mrs E, by the Care Provider from March 2017 to August 2019. We find the Care Provider caused an injustice when it failed to provide proper care and treatment to the late Mrs E. In addition to the remedy it has already offered, the Care Provider has agreed to our recommendations to issue Mrs D with a further apology and implement service improvements to ensure the problems do not reoccur.
Agency: Local Government and Social Care Ombudsman
Source of Data: (click here)